And its not the first time that happens. Flashing green ring. You might see some of these little icons popping up every now and then, particularly when you’re perusing your TV guide. Phone. I have had a technician come to try and fix - 5381631. Can you Check for any “known network faults first - Try in 2 places. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. I need my network back as quick as possible. In some things Virgin sucks. It isn’t on during normal use, but turns red if there’s a problem. My 3 pods have been fine for weeks but today have been flashing white all morning they usually go back to Normal after a while any ideas thanks ? 0 Kudos. Telephony in modem mode showed Disabled. Flag for a moderator; on 20-11-2022 20:37. We would like to show you a description here but the site won’t allow us. If you don't see the flashing green light, then you may need to check the connection between your Hub and the Virgin network. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. In Modem Mode the power light should be magenta. Then switch it back on. Wi-Fi pod flashing blue. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. I’ve reset the hub and checked all connections countless times and still nothing. Account - Mobile. Options. Try a reset as this. have tried rebooting, resetting and checked all the cables multiple times all without luck. Telewest wall socket: no visible power to be switched on. Aware that this could be a software update, I left it for a few hours. How to pay my Virgin Media bill. In response to David_Bn. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Tried to set up today and just a green flashing light! Please help, working from home. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. Hey Stoke2010, thank you reaching back out and confirming this. If it does, proceed to the next solution. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3, where it indicated that the router was overheating. Maybe this will help, good luck. Hi All. Hub 5 blinking green base light. internet was back up and running yesterday so cancelled my engineer appointment. Green flashing arrows Hub 3 Go to solution. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. If this is the case, turn Wi-Fi off and check again. on 18-09-2023 15:45. After many resets the broadband would start again then a few hours/days lose the signal. I work from home and like many, rely a lot on a. We would like to show you a description here but the site won’t allow us. Still no change? Not sure if there’s issues in my areaIt can be a little concerning when your Virgin Media Hub lights start flashing in different ways. It means there is an issue with your connections even though the Virgin Hub 4 is on. . Attaching the outdoor wall socket picture for reference. Engineer booked for Friday but I have no data left and need to WFH. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Failing that, it’s time to call Virgin’s support team. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. Some users on the Forums are reporting days to complete for whatever reason. This morning at just before midday it turned off and back on and has had a green flashing light since then. installed the new hub 5 from hub 4 due to package change. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Find your router’s power button and press it to do this. About 1 month ago the light turned green on my hub 4 and it started losing the broadband signal. Forum; Apps. Follow the steps below: Step 1. Solid green when in Modem mode. on 30-09-2023 15:19. 2) Then also try the “free & automated” Service Status number - 0800. All cables are firmly connected. Customer Support are on 150 or 0345 454 1111 from a non-VM phone. Re: Hub 5 Flashing green. 1. Phone. Manually update your TV to the latest software version. I have also fairly recently moved up to 650Mb broadband to combat these issues. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. On the router the WiFi light is green and the bar at the bottom of the router is flashing green. Each light indicates a different behavior. Flashing green: WPS is active and searching for devices to connect. Cowshat. The most common light you’re going to see on your Virgin router (hopefully!) is a green light. Settling in. Make. Away from large bodies of water (e. Checked with Virgin Media site (and the automated telephone line) both saying there are no issues in the area, but when you connect to the Hub. or maybe Tuesday. Middle – Ready (green/blue). Joining in. Try our TV troubleshooting tool now. Security matters. The Stream remote. on 31-10-2022 17:07. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. This is a good sign and indicates that you should be able to access the internet without any issues. The sound is unaffected when it's flashing. Thanks. Options. . virgin media tech support has no clue. This is affecting everything in the home including heating and security. Currently, if I export a sequence into an . It keeps flashing green and then flashing white and my connectivity is still in and out. Solved: Hub won't reset no matter how long i hold the resetting button for, no wifi signal, no connection with the cable as well. Have you been able to check our service page here to see if this is due to any known network issues in the area. I've checked the cables and connections, done a soft reset and done a hard reset with a paperclip and nothing works. Then, the past week or 2, I stop having internet and the hub starts flashing yellow (previously I have only seen it flashing red). However, then my wifi stopped working. internet was back up and running yesterday so cancelled my engineer appointment. If its the latter it is more than likely an activation issue, which customer services should be able to resolve over the phone. plz. Wi-Fi pods flashing. have been without internet for 24+ hours now and earliest a technician can come is another 4 days. My virgin rooter is green and arrows flashing any ideas y. Everything is look great on our side to, please do reach back out if you ever notice a fault again. Still no connection and flashing green. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub. When I play some of my movies on VLC, A large flashing vertical bar appears sometimes it's green or blue over the screen and causes video distortion including ghost images in other hues in the background of the main movie. Try that to see if there are any faults that the web service hasn't picked up!Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. I have had 2 bricked hub4s and now a newly installed. Post author: Post published: March 17, 2023 Post category: julia shea hamilton father julia shea hamilton fatherHi my virgin wifi box is flashing green (base light) this means there is no internet connection right? I have checked all cables and nothing has been touched since this happened - all connected as they were before. Stay safe online. Hub 5 flashing green light continuously. I have a solid green WiFi light and a blinking green power light. The Virgin Media router is blinking green. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. 0 Kudos. In either Mode the red power light is an indication of over heating and most not be ignored. 0 & WiFi have worked fine since the initial set up 3 months ago. Hub3 has constant green WiFi light but flashing green light at the bottom. SpeedFlashing green arrow virgin router. The Virgin Media Hub 5 light at the front let's you know what is g. on 10-08-2022 12:23. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. After a short delay and several lengthy phone calls to the Customer Service team, my Quick Start box arrived at new property yesterday. How ever internet access continued. Account - Cable. Don't have a VM wall plug, but have one of the old NTL ones. Try restarting it, and if the problem persists, contact Virgin Media support. Ask for FREE. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. I use an NTL TV socket for broadband. g. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. If it's set to the default (Off) then the box just accepts the frame rate difference which isn't noticeable by most users and shouldn't blank the screen out. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. - 5155945Go to Settings >Audio & Video > Match frame rate. If nothing shows on there, try calling it in as a fault (free on 150 VM line. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing. Got to 3 out of 3 and then box restarted again. Thank you for your post and welcome to our community forums. Internet either shows Partial Serivce (US only) which I'm assuming is up stream or. If they are not, it is best to contact Virgin Telco customer service for assistance. 0 and after setting it all up, the power light has been flashing green all day. Have tried resetting: holding reset button for 60 seconds; no dice. We had a Virgin broadband outage for most of Saturday, and since then the Hive hub wont connect to the Internet. Give the hub 5 -10 minutes to reboot, it will start to flash different. . Red power light on the Virgin Media Hub 3 The power light of the Virgin Media Hub 3. Virgin were doing some work in the area end of last week. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. on 21-03-2023 06:43. Red Light. I went out for 2 hours and came back to a flashing green power light, a flashing green internet light and solid green WiFi light. FTTP New User Install Experience QuickStart, set up and connections. Bottom – WLAN (green/blue). Solid Red & Green = Hub failed to start correctly. . Manage Your. 14-04-2023 15:38 - edited 14-04-2023 15:41. Its a Hub 3. on 20-09-2023 09:55. An Ethernet cable – The. We would like to show you a description here but the site won’t allow us. All my cables are. My connection stopped working yesterday morning. One blue/red light behind the wireless button on the front panel. I do not work for VM. Check Cables: Make. Flashing Green: WPS is connecting a new device. . The green arrows are flashing with a constant green bottom light. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. 2) It is common to all hardware, drivers and operating systems, including windows. on 12-12-2022 16:18. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. 15/10/16 - 10:12 in Virgin Media Broadband #1. The show is actually filmed in Vancouver and select areas in British Columbia, such as Snug Cove in Bowen Island, Burnaby, or Port Coquitlam, as revealed by. It's also an indication that the Hub is receiving a good signal from the Virgin network. Oliver Balche is a UK-based journalist specializing in breaking. Hello, I only became a virgin media user 10 days ago, I got my hub on the 3rd, set it up and all was well, had great connection and no problems at all, however, last Wednesday the green arrows began to flash and the wifi has stopped working. It’s likely to be a loose connection in your home. Just keeps resorting back to flashing green. Options. WiFi box has had a flashing green light all day. QuickStart, set up and connections. Troubleshooting Steps Restart Your Hub: Turn it off, wait 60 seconds, and turn it back on. Check the Hub Power Supply. App can’t find the Wifi Pod. Reset the hub with a full reset back to defaults here . Also you can try ringing 0800 561 0061 which will give you any information local to you regarding outages. Brand new to virgin today. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. It's first time I have this issue. I'm a brand new customer to Virgin and I just received my Home kit today. If the Hub is working okay, just leave it. The red light indicates that there’s no connection to Virgin’s network. I’ve checked all cables and they seem fine,it’s not. Reply. Virgin Mobile. This could be caused by a fault in the network or a problem with the customer's equipment. Check for a known local fault on 0800 561 0061 - it is an automated service. Started yesterday and mega slow internet. Hello. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Then from 3pm I have had 2 x green flashing arrows and solid green on the bottom. How to pair the 360 remote with. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. Please help me with this; the following is some of the specifications of my system: VLC 0. We have a flashing green light, and a solid green WiFi light. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. Completely out of the blue as I haven’t touched the router etc. Password Issues: Double-check your WiFi password. Have an orange light showing on hub box and intermittent Internet access. . This means the box is on and working but looking for a WiFi connection. Virgin Mobile. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. Robin1987. If so try two things. Next to the TV not behind it. Tried the virgin d. This light will only appear when connecting a second pod. Its been an hour that my internet stop working. . VM will not dispatch any technicians while an area fault exists. Plugged into NTL box (I was told previous occupants had Virgin) and the Hub 3 turns on and ends up flashing green lights. Have tried resetting: holding reset button for 60 seconds; no dice. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. on 23-09-2023 22:02. But in most cases, a green light will mean something else depending on which light is green. Flashing green: The Hub 3 is establishing a connection to the internet. It’s likely to be a loose connection in your home. Virgin Media Hub 5 Light Status Overview. Virgin report no issues in my area and have said I will need an engineer to come out to check but I am only able to book an appt for Tuesday it’s Saturday night now and was cut. That is 8 hours 30 minutes of flashing green light. I've restarted it - the power LED goes solid white for around a minute or so, then switches to flashing green. Accordingly, 2 green flashing arrows on a Virgin router indicates that the router is connected to the Internet and is ready to use. Volt. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. I’ve plugged and unplugge. I’ve called Virgin so they could activate the hub, as I read on here that could be a reason why the internet light has been flashing green for so long. No downtime reported in our area either. Virgin Media customers do this when their Wi-Fi doesn’t work properly. Options. My TiVo box tried to run an update. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). Re: Flashing green light hub 5. Solid green when in Modem mode. is there a problem with the connection or is this an update confused as checked all connections etc and seem fine these are the only lights showing 🤷🏻 ♂️Hub 5 Flashing Red Light in Networking and WiFi Wednesday Yet more issues with downstream/upstream. I've not had internet for 3 days now. Thanks - 5270162. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives. It is booting up and should be ready in 5 minutes. None. 2. on 16-10-2022 11:34. Working hard to help connect the nation, shop our offers and order online. on 04-02-2023 22:33. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. on 04-12-2022 12:12. Text from Virgin confirms my "kit has been activated". Have no internet, Virgin tv, house phone or Alexa. Joining in. Green flashing lightsSo, once again, no internet so far for 4 days! I have explained to VM that it’s usually a problem with the boxes out of the street and not my equipment 🤷🏼 21st December is the nearest someone can come out!!! Both work from home and need the internet to be able to work!!! Frustrated is not the wor. I need help flashing a virgin mobile phone to metro pcs (lg optimus v virgin mobile to optimus m metropcs. I have tried the WiFi troubleshooting and still nothing. Hello, WiFi HUB 3. Virgin remote red light keeps flashing. GreenArrows. Hi all, thanks for contacting us to let us know that you are seeing issues with the WIFI pods disconnecting. For a brief period, press. am having to use mobile! I have followed the reboot protocols from the instructions in the box. Flashing green: The Hub 3 is starting up. - 5258622. Ladie in Customer service said they cam come. on 27-02-2023 18:49. Hub 3 flashing green power light. 13 minutes ago. Need internet back asap as I work from home and also stream part time for sources of income. Joining in. fish tanks) Away from baby monitors and cordless phones. Options. Hi, My hub 3. Hello. Called VM for activation and checking. We can understand the inconvenience this may have caused you. on 16-12-2022 14:49. We’ve had no Wi-Fi for over 2 hours this evening. flashing green as it reconnects. There's no official status of an orange light on the Hub 3. please send the easiest alternative? I have a samsung 335 and when i try to connect wifi to virgin media it show me that is connected but actualy is no working to open no page. This, and the green bar flashing with internet lights solid. Our broadband went off at lunchtime today and we have green flashing lights on the hub ever since. These lights are: Power: This light will be solid white when the router is powered on. Flashing green arrows. It is booting up and should be ready in 5 minutes. Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says. Engineer visit Friday but obviously no WiFi until then so it seems. It’s showing 2 flashing green arrows and the bottom light is solid green while the WiFi icon at the top is solid green. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. We would like to show you a description here but the site won’t allow us. How long does it take for the green flashing light to go solid. Green flashing base light for hours, no internet. If it has. Thank you for your post and welcome to our community forums. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Welcome back to our community forums and sorry to hear you had this issue with your hub. We would like to show you a description here but the site won’t allow us. This issue has been a pain for the last 6 months, also since the green flashing has occured and even though everything seems fine after, the BQM monitor can't see me until another reset occurs. This’ll only take a few minutes, depending on how many WiFi Pods are connected. I got the green power light flashing and WiFi light is green. He left after stating all good. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. I went to the logs in the HUB4 and pulled the following: Cable. Don’t worry if you can’t, because we’re here to help you know your Rs from your symbols. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Are there any tests that forum staff can run to check whether the router is working correctly. Account - Mobile. He left after stating all good. The WiFi light will flash green for 2 minutes during this process. If it’s flashing green, it’s starting up. Forum; Apps. The initial few days internet was fine, today suddenly the Hub light went green. Green light flashing Hi, I have this issue since 3h now. I’ve followed all procedures recommended by VM multiple times. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Hi I have had the same issue. Make sure the white cable is plugged firmly into the Hub and at the Virgin Media socket on the wall. on 16-04-2023 18:13 Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Virgin Media; My Virgin Media; Shop;. Have read all the “recommendations” reset it with the reset button and unplugged and turned off at mains and every time it just goes back to a blue flashing light after a green flashing light. Have rebooted / reset the hub (hub3) a number of times and followed all online advice but nothing is working. So last night about 10pm WiFi goes of. . Browse Virgin Media Virgin Media Community. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. I have checked the service status in my area and it says no issues. I'm not sure what else i can do to fix this any help would be amazing. Nothing has been touched since then as no one has been at home. Any ideas to get th. The power light will remain on. 0 green light is blinking. Teams meetings keep freezing. Green flashing light on Hub 3 QuickStart, set up and connections. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. Never had issue. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. I have set up my wifi and done everything it says, I’ve left it 2 hours and it’s still flashing. Keep it on. Off: WPS is not in use. One issue that is commonly encountered is a. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. I checked the hub 5 network logs and I can see that software updates are failing. WiFi down and after following steps to reset the hub light is now flashing green. After it, navigate to the Admin settings and restart your Virgin Box. Factory reset your TV with or without your remote. Try our TV troubleshooting tool now. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Disable HDR+ Mode. Rebooted several times, and waited for hours to download the update. Now will not connect at all. 0 provides essential information about the device’s power status. on 07-01-2023 14:46. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. **TV:** Samsung 55" Q95T. To disable WPS, open the router’s settings on your web browser (192. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. All you can do is the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Re: Green flashing light and no service. Virgin Media is one of the leading telephone operators in the UK. Got up this morning and green light flashing on Hub 5. Hub 3, green flashing light (+ wifi green) - usual fixes unsuccessful. I’ve check all the connections and no joy. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. . This process can start again if there’s lots of interference. 10 If you have more than one WiFi Booster you will. In either Mode the red power light is an indication of over heating and most not be ignored. The faq says: This means the Hub is on, but your WiFi isn’t. Hi, We have been having this issue for the last 3 or so months where at random intervals of the day varying any time between 10am and 1am our wifi will randomly disconnect for about 40 seconds, followed by a flashing green wi-fi light which goes and the internet connection is restored. No virgin socket in QuickStart, set up and connections yesterday; Green light flashing, set up in QuickStart, set up and connections yesterday; Flashing green power light and solid green Wi-Fi light in Networking and WiFi Monday; Internet down/Restart between midnight/1AM in Networking and WiFi Sunday; Broadband. Left it to sort itself out for hours with no luck and eventually went through the power down and reset rigmarole with no success. My Virgin Media App. on 09-08-2023 15:21. Stay. how can i get a co; Hi my lg tv whont work since virgin came and installed there box into my home what happened was the guy was tuning the virgin remote into my tv whilst; Yellow traffic light virgin media superhub 2Post up a photo of the booster and lights. My Virgin Media App. Hi all I have a Hub 3. and tells you of more local issues down to postcode level. Check that all the cables connect firmly into the TV box and your TV.